Economy Delivery is £3.99.

Standard Delivery is £4.49.

Express delivery is £5.99.

Next Working Day Delivery is £6.99.

Economy Delivery

Orders are sent via Royal Mail and aim to be delivered within 4-8 working days from despatch.

Standard Delivery

Orders are sent via Royal Mail using the Tracked 48 service and aim to be delivered within 2-4 working days from despatch.

We aim to despatch all Standard Delivery orders placed before 12pm the same day.

Express Delivery

Orders are sent via Royal Mail using the Tracked 24 service and aim to be delivered within 1-2 working days from despatch.

We aim to despatch all Express Delivery orders placed before 12pm the same day.

Next Working Day Delivery

Orders are sent via DPD and aim to be delivered the next working day for all orders placed before 2pm.

Please note DPD only deliver Monday to Friday. Any orders placed after 2pm on Friday will be collected on Monday and delivered on Tuesday (excluding Bank Holidays).

If you have not received any UK orders within 3 working days of your estimated delivery date, please contact us.

We are online only store and do not have a shop. If you would like to collect your order from our warehouse, please contact us beforehand so we can check stock and if the item(s) is in stock, we will reserve them for you.

At present we only deliver to the UK.

We are happy to deliver to residential or work addresses in the UK.

1. Visit www.wellingtonwarehouse.co.uk/returns to be taken to our returns portal.

2. Enter your order number and postcode to locate your order.

3. Select the item(s) you would like to return and let us know why. You can also request an exchange here.

4. Select a returns label option; choosing either a Royal Mail printable label or QR code which will then be emailed to you. Returns cost £3.89. There is also the option to use your own postage label or courier if preferred.

5. Pack your items securely including the returns note in the parcel.

6. Take your parcel with your printed returns label attached, or QR code ready, to your most convenient Royal Mail Customer Service Point or Parcelshop. If you have a printed label, you can also arrange for Royal Mail to collect your parcel on a day that suits you. You will be given a postage receipt, please ensure this is kept safe until you've received your refund or exchange.

Once your return is received back to our warehouse, we will endeavour to process your refund or exchange within 5 working days.

Please note, if you have requested a refund it may take a further 3 - 5 working days for the banks to process the refund.

Your refund will be credited to the same payment method used when you placed the order.

Yes. Simply visit www.wellingtonwarehouse.co.uk/returns to be taken to our returns portal, telling us which items you are returning alongside what size or colour you would like the item to be exchanged for.

• Items can be returned for a full refund within 30 days of receipt of the product.
• Items must be returned unworn and as new, fit for re-sale in undamaged original packaging.
• Please ensure items are packed to avoid damage to both the product and the packaging.
• To obtain a refund or exchange, proof of purchase must be provided.
• Return postage costs are the responsibility of the buyer and we strongly recommend all items are returned using an insured signed for service as items lost in the post cannot be refunded.
• All products sold from our store are guaranteed to be fit for their intended use. Please ensure you only use items for what they were intended for as we will not accept liability for defects caused by misuse.
• In the unlikely event that goods are received faulty or have developed a fault during a short period of time please visit www.wellingtonwarehouse.co.uk/returns to start the returns process. Please ensure details and photographs of the fault are included. We will exchange faulty items which have been used or worn. We will only refund an item when an alternative cannot be sourced.

None of the above affects your statutory rights as a consumer.

Read our full refund policy here.